SayPro Feedback Template: A Template for Collecting Feedback from Participants
The SayPro Feedback Template is a standardized tool used to collect detailed and constructive feedback from participants after each episode. The feedback gathered helps evaluate the effectiveness of the challenge, the participant experience, and areas for improvement. This feedback is crucial for refining the format, improving the platform, and ensuring that future episodes are engaging, relevant, and aligned with participants’ expectations.
The feedback template should be designed to capture a wide range of insights, from the structure and difficulty of the tasks to the overall user experience, including technical aspects and support provided. Below is a detailed breakdown of the SayPro Feedback Template, outlining all sections and questions that should be included to gather comprehensive feedback.
1. Participant Information
While this section is optional, gathering basic participant information helps to categorize feedback and analyze it based on participant demographics (e.g., experience level, team vs. individual, etc.).
Key Questions:
- Name (Optional)
- Email (Optional)
- Role (Participant, Team Leader, Mentor, etc.)
- Level of Experience (Novice, Intermediate, Expert)
- Type of Participation (Individual, Team-based)
2. Challenge Overview
In this section, participants are asked to evaluate the overall structure and clarity of the challenge. This helps ensure that the challenge goals, rules, and expectations were well communicated and understood.
Key Questions:
- How clear were the objectives of the challenge?
(Scale: Very Clear, Clear, Somewhat Clear, Unclear, Very Unclear) - Did the challenge meet your expectations based on the description?
(Scale: Exceeded Expectations, Met Expectations, Fell Short of Expectations) - Was the challenge interesting and engaging?
(Scale: Very Engaging, Engaging, Neutral, Not Very Engaging, Not Engaging at All) - Was the challenge aligned with your skill set?
(Scale: Very Well Aligned, Aligned, Somewhat Aligned, Not Aligned, Completely Misaligned)
Open-Ended Question:
- What did you like most about the challenge?
- What did you like least about the challenge?
3. Challenge Difficulty
Participants are asked to evaluate the difficulty of the challenge in terms of task complexity, time requirements, and the balance of skills needed. This section helps identify if the difficulty level is too easy or too difficult for the target audience.
Key Questions:
- How would you rate the overall difficulty of the challenge?
(Scale: Too Easy, Easy, Just Right, Hard, Too Hard) - Was the challenge appropriately balanced in terms of task complexity?
(Scale: Very Well Balanced, Well Balanced, Neutral, Poorly Balanced, Very Poorly Balanced) - Did the time provided to complete the challenge feel adequate?
(Scale: Much Too Much Time, Too Much Time, Just Right, Too Little Time, Much Too Little Time) - Did the challenge require too much or too little technical expertise?
(Scale: Too Much, Just Right, Too Little)
Open-Ended Question:
- Were there any parts of the challenge that you found confusing or difficult to complete? If yes, please describe.
- Do you have suggestions for making the challenge easier or more challenging?
4. Task Instructions and Resources
This section focuses on how well the challenge was communicated and the adequacy of resources provided, including any instructions, tools, or data needed for task completion.
Key Questions:
- How clear were the instructions provided for completing the tasks?
(Scale: Very Clear, Clear, Somewhat Clear, Unclear, Very Unclear) - Were the resources and tools provided adequate for completing the challenge?
(Scale: Very Adequate, Adequate, Somewhat Adequate, Inadequate, Very Inadequate) - Did you encounter any issues accessing or using the resources (e.g., documents, software, datasets)?
(Yes/No)
Open-Ended Question:
- If you encountered issues with resources or instructions, please describe the problem and how it affected your ability to complete the challenge.
5. Support and Mentorship
This section evaluates the level of support and mentorship available to participants throughout the challenge. It helps gauge the effectiveness of any guidance provided by mentors, facilitators, or the SayPro support team.
Key Questions:
- How satisfied were you with the support provided during the challenge?
(Scale: Very Satisfied, Satisfied, Neutral, Unsatisfied, Very Unsatisfied) - Was the mentorship or guidance (if applicable) helpful in resolving issues or clarifying doubts?
(Scale: Very Helpful, Helpful, Neutral, Not Helpful, Not Helpful at All) - Were the communication channels (e.g., chat, email) responsive and effective?
(Scale: Very Effective, Effective, Neutral, Ineffective, Very Ineffective)
Open-Ended Question:
- What kind of support would have helped you perform better or complete the challenge more efficiently?
6. Team Collaboration (If Applicable)
For team-based challenges, this section allows participants to evaluate their experience working within a team, including teamwork dynamics, communication, and task distribution.
Key Questions:
- How well did your team work together?
(Scale: Very Well, Well, Neutral, Poorly, Very Poorly) - Did your team have a clear division of roles and responsibilities?
(Scale: Very Clear, Clear, Somewhat Clear, Unclear, Very Unclear) - How effective was the communication within your team?
(Scale: Very Effective, Effective, Neutral, Ineffective, Very Ineffective)
Open-Ended Question:
- What could have been improved in terms of teamwork or collaboration?
7. Technical Experience
This section gathers feedback on the technical aspects of the SayPro platform itself, including ease of use, functionality, and any technical difficulties experienced during the challenge.
Key Questions:
- How easy was it to navigate the SayPro platform and complete the challenge?
(Scale: Very Easy, Easy, Neutral, Difficult, Very Difficult) - Did you experience any technical issues while using the platform?
(Yes/No) - If you experienced issues, were they resolved in a timely manner?
(Scale: Very Timely, Timely, Neutral, Untimely, Very Untimely)
Open-Ended Question:
- Please describe any technical issues you encountered, including how they impacted your experience.
8. Overall Satisfaction
This section asks participants to evaluate their overall experience with the challenge, including the quality of the competition and their personal learning outcomes.
Key Questions:
- Overall, how satisfied were you with the challenge?
(Scale: Very Satisfied, Satisfied, Neutral, Unsatisfied, Very Unsatisfied) - Would you recommend this type of challenge to others?
(Scale: Definitely Yes, Yes, Maybe, No, Definitely No) - What did you learn from participating in this challenge?
(Open-ended)
Open-Ended Question:
- What suggestions do you have for improving the overall challenge format and experience?
9. Future Challenges and Improvements
This section helps gather input on how the challenge format could be adjusted to meet participant needs, as well as what new challenge topics or features participants would be interested in exploring.
Open-Ended Question:
- Are there any specific topics or themes you would like to see in future challenges?
- What improvements would you suggest for future SayPro challenges?
10. Additional Comments
This final section provides participants with an opportunity to share any additional thoughts, ideas, or suggestions that were not covered in the previous sections.
Open-Ended Question:
- Do you have any other feedback or comments about your experience?
Conclusion
The SayPro Feedback Template is designed to capture a wide range of insights and experiences from participants. The information collected helps to improve future episodes, refine challenge structures, and enhance the overall platform experience. By providing a combination of quantitative ratings and qualitative feedback, the template allows SayPro to make informed decisions and continually evolve the platform to better meet the needs of participants.
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