Here is a detailed plan for SayPro Task – Collect Feedback and Report, which focuses on gathering feedback from both participants and judges, analyzing the overall performance of the contest, and creating a comprehensive report. This task is due by 01-22-2025.
SayPro Task: Collect Feedback and Report
1. Objectives
- Collect Feedback: Gather detailed feedback from both participants and judges to evaluate the overall experience of the contest.
- Analyze Performance: Assess the effectiveness of the contest based on the feedback, participation levels, engagement, and other key metrics.
- Create a Comprehensive Report: Compile the feedback and analysis into a clear, concise report that outlines successes, challenges, and areas for improvement for future contests.
- Provide Actionable Insights: Highlight key insights and recommendations that can guide improvements for the next contest.
2. Collecting Feedback from Participants
A. Post-Contest Survey for Participants
- Survey Design:
- Create an online survey that is easy to fill out and engaging for participants. Tools such as Google Forms, SurveyMonkey, or Typeform can be used to create a simple yet effective survey.
- Include a mix of quantitative (rating scale) and qualitative (open-ended) questions to capture both measurable data and detailed feedback.
- Sample Questions for Participants:
- Contest Experience:
- How would you rate your overall experience participating in the contest? (1-10 scale)
- How easy was it to navigate the submission process? (Very easy / Easy / Neutral / Difficult / Very difficult)
- Did you face any technical issues during the submission process? If yes, please describe.
- Theme and Guidelines:
- How clear were the contest guidelines and rules? (Very clear / Clear / Neutral / Unclear / Very unclear)
- How well did the contest theme align with your photography style and interests? (Very well / Well / Neutral / Not well / Not at all)
- Communication and Engagement:
- How satisfied were you with the communication from SayPro throughout the contest? (Excellent / Good / Fair / Poor)
- Did you feel informed about important updates and deadlines? (Yes / No)
- Judging Process:
- How satisfied are you with the transparency of the judging process? (Very satisfied / Satisfied / Neutral / Dissatisfied / Very dissatisfied)
- Did you feel your work was fairly evaluated? (Yes / No)
- Suggestions for Improvement:
- What could have been improved about the contest experience?
- Do you have any suggestions for future contest themes or features?
- Contest Experience:
- Survey Distribution:
- Send the survey link to all participants via email shortly after the contest results have been announced, thanking them for their participation and inviting them to share their feedback.
- Encourage participants to complete the survey by offering a small incentive, such as a discount on future contests or access to exclusive content.
- Data Collection:
- Allow at least 5-7 days for participants to complete the survey to ensure a good response rate.
- Regularly check the responses as they come in to identify any major trends or concerns that may need immediate attention.
B. Incentivizing Participation in the Survey
- Offer Incentives: Consider offering small incentives, such as entry into a raffle for a photography-related prize or a discount on future contest entries, to encourage more participants to complete the feedback survey.
- Social Media Reminders: Post reminders on the SayPro social media channels, encouraging participants to fill out the feedback form and share their thoughts.
3. Collecting Feedback from Judges
A. Post-Judging Survey for Judges
- Survey Design:
- Similar to the participant survey, create a post-judging feedback survey for the judges. This will help assess the judging process, judge satisfaction, and areas for improvement.
- Sample Questions for Judges:
- Judging Process:
- How would you rate the clarity of the judging criteria? (Very clear / Clear / Neutral / Unclear / Very unclear)
- Was the process of reviewing submissions straightforward and easy to follow? (Yes / No)
- Did you feel there were enough submissions to evaluate? (Yes / No)
- Communication and Support:
- How would you rate the communication and coordination between you and the SayPro team during the judging process? (Excellent / Good / Fair / Poor)
- Did you receive timely updates and necessary information about the contest? (Yes / No)
- Fairness and Transparency:
- Do you feel the judging process was fair and unbiased? (Yes / No)
- Did you experience any challenges in evaluating the submissions? If so, please explain.
- Overall Experience:
- How satisfied were you with your overall experience as a judge? (Very satisfied / Satisfied / Neutral / Dissatisfied / Very dissatisfied)
- Suggestions for Improvement:
- Do you have any suggestions on how to improve the judging process in the future?
- What additional support or resources could be helpful to improve your experience as a judge?
- Judging Process:
- Survey Distribution:
- Send the feedback survey to judges soon after the contest has concluded and results have been announced, thanking them for their valuable contribution and requesting their feedback.
- Data Collection:
- Allow a few days for judges to submit their feedback and follow up if necessary to ensure timely responses.
4. Analyzing Feedback and Contest Performance
A. Data Analysis
- Quantitative Analysis:
- Summarize the Ratings: Compile the survey results from both participants and judges. Calculate averages for ratings (e.g., satisfaction scores) and track trends (e.g., percentage of participants who felt the contest guidelines were clear).
- Identify Patterns: Look for common themes in responses. For example, if many participants had trouble submitting their photos or felt the judging process was unclear, these would be key areas for improvement.
- Qualitative Analysis:
- Review Open-Ended Feedback: Analyze open-ended responses (from both participants and judges) for constructive criticism, suggestions for improvement, and any specific challenges they encountered.
- Categorize Feedback: Organize feedback into categories (e.g., submission process, communication, judging fairness, contest theme) to make it easier to spot trends.
- Engagement Metrics:
- Participation Rates: Analyze the number of submissions received, the diversity of participants (e.g., amateur vs. professional), and geographic distribution.
- Survey Response Rates: Track the response rates for participant and judge surveys to assess engagement levels and the quality of the feedback.
5. Creating the Feedback Report
A. Report Structure
- Executive Summary:
- Provide a brief summary of the contest’s performance, highlighting the most important findings from both participant and judge feedback.
- Include an overview of what went well, key areas for improvement, and any insights gained for future contests.
- Contest Overview:
- Outline the goals and objectives of the contest, including the theme, submission guidelines, and judging criteria.
- Mention the number of participants, categories, and any special events or initiatives related to the contest.
- Key Findings:
- Participant Feedback:
- Summarize the main points from participant feedback, including satisfaction levels, common challenges, and suggestions for improvement.
- Highlight any particularly positive feedback about the contest experience.
- Judge Feedback:
- Summarize the judges’ perspectives on the judging process, highlighting any areas of concern or feedback on how to improve the judging experience.
- Participant Feedback:
- Data and Metrics:
- Present the key quantitative data from the surveys (e.g., average ratings, percentage of positive responses) along with any notable trends or patterns.
- Use charts or graphs where appropriate to visualize data such as participant satisfaction or judge ratings.
- Recommendations:
- Based on the feedback, provide actionable recommendations for improving the next contest. These could include:
- Improving Submission Process: Streamlining the photo submission process if there were many complaints about technical issues.
- Clarifying Contest Guidelines: Offering clearer, more concise guidelines if there was confusion about the contest theme or rules.
- Enhancing Judge Training: Providing additional training or clearer instructions for judges if feedback indicated confusion or challenges in evaluation.
- Based on the feedback, provide actionable recommendations for improving the next contest. These could include:
- Conclusion:
- Conclude by reaffirming the importance of the feedback received and how it will shape future contests.
- Mention any planned changes for upcoming contests based on the insights gained.
6. Sharing the Report
- Internal Sharing:
- Share the feedback report with the SayPro team, including the contest management team, marketing department, and other relevant stakeholders.
- Hold a debrief meeting to discuss the findings and plan for the next contest.
- Participant Transparency:
- Consider sharing a summarized version of the report with participants and judges, thanking them for their feedback and explaining how it will be used to improve future contests.