SayPro Daily Report
Date: 01 January 2022
Program: Advice and Referral Service
Location: Diepsloot
Facilitator/Trainer: SayPro Chancellor Mr. Jeffrey Motapina
Partner Organization: Accenture
Reported by: SayPro Chief Development Officer Mrs. Regaugetswe Netshiozwe
- Overview
On 01 January 2022, SayPro, in partnership with Accenture, successfully delivered a full-day Advice and Referral Service session to 47 participants. This initiative forms part of SayPro’s broader commitment to providing guidance, support, and access to relevant services to enhance community well-being and individual development.
- Objectives of the Service
To provide participants with relevant advice on social, educational, and employment opportunities
To guide participants on accessing appropriate services and resources
To enhance participants’ decision-making skills through informed referrals
To strengthen partnerships in community support and skills development
- Service Content Covered
The session focused on the following key areas:
Information on Available Services – overview of local, regional, and national support services
Referral Guidance – how to access health, education, and employment resources
One-on-One Consultations – individualized advice based on participants’ needs
Follow-Up Support – outlining next steps and providing contacts for ongoing assistance
Networking and Resource Sharing – connecting participants with relevant organizations
- Participant Engagement
All 47 participants actively engaged in discussions and one-on-one consultations
Participants asked questions and shared their specific needs for guidance
Feedback was collected to assess satisfaction and relevance of advice provided
Many participants expressed appreciation for the practical guidance and support offered
- Outcomes and Impact
Participants gained clarity on available services and next steps for accessing them
Immediate application of referrals and advice was observed, with several participants planning follow-ups
Participants reported feeling more informed and empowered to make decisions regarding their personal and professional development
Networking among participants facilitated knowledge sharing and community support
- Challenges and Recommendations
Challenges:
High number of participants required careful time management for individual consultations
Varied levels of prior knowledge about available services
Recommendations:
Schedule follow-up sessions to provide more in-depth advice to participants
Develop informational materials to supplement in-person guidance
Explore virtual consultations to increase accessibility and reach
- Conclusion
The Advice and Referral Service delivered on 01 January 2022 by SayPro, in partnership with Accenture, was highly successful. It reflects the shared commitment of both organizations to empowering community members through guidance, referrals, and access to essential services.